Privacy Policy
Effective Date: September 2-2026
Website: www.ZacraShop.com
Company: ZacraShop (Bangladesh)
At ZacraShop, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website, place orders, or use our reseller services.
1. Information We Collect
We collect personal and non-personal data to provide you with a smooth and secure shopping experience:
Personal Details: Name, phone number, email address, billing and shipping address.
Account & Reseller Data: Login credentials, unique Reseller ID, order history, and commission/payout records.
Transaction Data: Payment confirmation details, order details, and invoice history.
Technical & Usage Data: IP address, browser type, device details, pages visited, and time spent on our site.
2. How We Use Your Information
We use the collected information for the following core business purposes:
Processing, fulfilling, and tracking your orders and deliveries.
Managing reseller accounts, tracking sales, and calculating commissions.
Providing customer support and resolving technical or order-related issues.
Enhancing website performance, navigation, and user experience.
Sending transactional updates, promotional offers, and service announcements.
Detecting, preventing, and mitigating fraudulent activities or legal violations.
3. Data Sharing & Third Parties
We strictly do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we share necessary data with trusted service providers to run our platform:
Delivery & Logistics Partners: Name, phone number, and address are shared to fulfill shipments.
Payment Gateways: Transaction details are processed securely via authorized financial institutions and mobile financial services (MFS).
Technical Service Providers: Hosting and IT support providers that maintain our platform infrastructure.
All third parties are contractually bound to process your information securely and strictly for designated operational tasks.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to personalize your browsing experience, remember shopping cart items, and analyze site traffic.
You can disable cookies through your browser settings; however, doing so may limit your access to certain features and functionality on our platform.
5. Data Security
We employ industry-standard technical, administrative, and physical security measures to shield your data against unauthorized access, loss, or alteration. While we continuously strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Data Rights
As a user or reseller on ZacraShop, you have the right to:
Request access to the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Request the deletion of your personal account data (subject to legal retention requirements).
Opt-out of receiving promotional or marketing emails at any time.
To exercise any of these rights, please contact our support team.
7. Policy Updates
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be published directly on this page alongside a revised "Effective Date." Continued use of our platform constitutes acceptance of the updated terms.